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Having Tough Conversations
Building bridges through having tough conversations and difficult dialogues.
Having Tough Conversations
Navigating difficult conversations is an essential skill for effective leadership. Our intervention program is dedicated to empowering leaders with the tools and strategies needed to engage in tough conversations that foster greater alignment, openness, and resilience in the face of challenging circumstances. By mastering the art of having tough conversations, leaders can unleash their team’s potential and pave the way for meaningful progress and growth.
- Online/ Virtual : 4 x 3hr sessions
- Face-to-Face Facilitation: 2 Full Days
- All Management Levels
About Programme
The focus of this intervention is to help leaders have tough conversations in order to create greater alignment, openness and the ability to deal with challenging circumstances in a robust, honest and vulnerable manner that will unleash the team’s ability to move forward.
Who this is for
The Handling Tough Conversation Course is meticulously designed to cater to individuals across all management levels.
What You'll Learn
- What defines a challenging dialogue?
- Why crucial conversations are important
- Initiating a challenging discussion.
- Understanding the role of Empathy and Intentions in conversations
- How to stay in dialogue when the going gets tough
- How to make it safe to have tough conversations
- How to manage my emotions before, during and after crucial conversations
- The importance of a shared purpose
- How to clearly distinguish between fact, opinion and emotion in communication
- How to make sure there are follow-through on agreements
- Understanding the process to reach an agreement
- How to prove they are listening to content, emotions and hidden messages
- Examples of tough conversations
- Role plays and scenarios
GET IN TOUCH
Interested in this course?
All programmes are adaptable to suit your needs. Talk to us about your training and coaching needs.
We invite you to partner with us to create successful leaders and specialists who will have a significant impact on our business. Call us today to set up a 25 minute meeting to see how we can optimise the contribution your leaders make.